We value your private world
At Snehalayaa Silks, we are deeply committed to respecting your privacy. This document outlines exactly what personal details we compile when you browse or make purchases from our store, how we protect it, and your choice to review or restrict that data.
1. Personal Information We Collect
To complete orders and provide an exquisite luxury experience, we compile necessary billing information, contact details, and technical parameters during interactions. Specifically:
- • Identity & Contact: Full name, delivery address, phone numbers, and email coordinates.
- • Transaction Details: Item purchase history, measurement records, custom tailoring selections, and financial slips (securely processed via PCI-DSS compliant aggregators).
- • Technical Parameters: IP address, device fingerprints, screen specifications, and localized system logs.
2. How We Utilize Your Data
Your records are used entirely to fulfill requests and maintain high-quality catalog services:
- • Processing global saree shipments and secure UPI/Credit-card payments.
- • Custom weaver matching for tailored blouses and pre-stitched pleat assignments.
- • Preventing fraudulent transactions and ensuring overall system safety.
3. Cookies & Digital Tracking
We employ standard tracking markers (cookies) to save cart items during navigation, remember selected currency preferences (e.g., INR to USD), and evaluate aggregate system performance through secure statistics. You have the right to block these cookies via browser parameters.
4. Safe Sharing with Third Parties
We do not lease, rent, or trade your valuable information with random advertising networks. Data is only shared with verified entities necessary to complete deliveries:
- • Trusted logistics partners, to transport your packages safely.
- • Highly-reputable global gateway vendors to verify and authenticate checkout steps.
5. Data Security Standards
Our storage databases are protected using enterprise-grade Secure Socket Layer (SSL/TLS) encryptions. All physical storefront archives (including measurements taken during Video Shopping sessions) are restricted under severe access control.
6. Your Legal & Choice Rights
Under applicable laws, you retain the complete authority to:
- • Request comprehensive logs of what details we have stored about you.
- • Revoke marketing/email consent instantly.
- • Request the prompt removal and purging of your personal records from our databases.
7. Contact Information
For any clarification regarding this privacy framework, or to exercise your rights, connect with our privacy team:
Email: support@snehalayaasilks.com
Phone: +91 8925932202
Address: 23, Venkatanarayana Rd, T. Nagar, Chennai, Tamil Nadu 600017
